Frequently Asked Questions


Thanks for your interest in Manchester Beer & Cider Festival.

We hope that our website contains answers to most of the questions which you may have about the event. However, we do get e-mail enquiries asking questions which we think are clear. So here is a round-up on answers to the most common questions.

Q. When is the festival / are the dates confirmed?

Manchester Beer & Cider Festival 2020 will take place on 23rd to 25th January 2020, We expect to run a preview session for CAMRA members on 22nd January.

Tickets

Q. Can I buy tickets in advance?

Advance tickets are on sale here.

Advance ticket sales are operated by Eventbrite on behalf of Manchester Beer & Cider Festival.

Q. Why should I buy advance tickets?

Advance tickets will guarantee entry for the session they are purchased for, even if the hall is full. Advance ticket holders have their own dedicated entry queue and will commence entry to the hall at least 15 minutes before general entry.

Q. Can I change details of my ticket order?

If you need to change the details on your order, you can login at eventbrite.co.uk using the e-mail address you purchased the tickets with (or follow the link in your confirmation e-mail).

Q. I’ve bought tickets for the wrong day, what do I do?

Log in to eventbrite.co.uk using the e-mail address you used to buy the tickets. Select Tickets events from the menu, select your tickets and click “Transfer”.

Q. I’ve lost my ticket confirmation e-mail, can you resend?

Eventbrite will automatically send you a reminder e-mail including your tickets a day or two before the festival opens. You can also log in to eventbrite.co.uk and reprint your tickets at any time.

Q. I have a disability. How do I book a ticket for carer?

Visitors who require the presence of a carer should buy tickets for themselves for the relevant session as normal. A carer may accompany you and will be admitted free of charge subject to proof of carer status. Carers wishing to buy beer & cider must hire a glass as other visitors do. if you have special needs, please contact the organiser via our contact page.

Manchester Central is fully accessible. The Manchester Beer & Cider Festival only occupies ground floor levels at the venue. For further information on accessibility see www.manchestercentral.co.uk/accessibility

Glasses

Q. Can I bring my own glass

It is recommended to hire or purchase a glass on arrival at the festival. This will avoid risk of damaging your glass in transit and ensure you have a glass which complies with regulations. All drinks must be served into lined glasses showing the CE mark. Drinks may not be served into unmarked glasses, tankards or other containers. If you must bring your own glass, check that it is lined and carries the CE mark.

Q. I’ve heard that there are no pint glasses. 

With hundreds of beers and ciders available, we would encourage our visitors to drink smaller measures so as to be able to sample more different beers and ciders during your visit. 

#MBCF20 Festival souvenir glasses will be oversized two thirds of a pint measure, lined at 1/3 pint, 1/2 pint and 2/3 pint.

For those who still prefer a pint glass, we will have a stock of #MBCF19 pint glasses available to hire. 

Q. We sell wonderful plastic cups that you really want to use…

We have already placed our order for glassware – we have no further requirements for alternative glasses, plastic cups or any other such vessels.

Children

Q. Are children allowed?

Children are permitted until 7pm daily. Children must be under supervision at all times and may not approach the bars.

Dogs

Q. Are dogs allowed

Registered assistance dogs are welcome but unfortunately other dogs are not permitted. This is Manchester Central’s policy, not the festivals’.

Beers, ciders and other drinks

Q. Will there be gluten free / vegetarian / vegan beers?

There will be a selection of gluten free beers in cask and bottle. Details will be posted on our website in advance of the festival.

While many beers are fined (cleared) with isinglass, an increasing number of beers are either unfined or fined using other methods and therefore suitable for vegetarians. We will provide a list of those beers which we have been advised by brewers are unfined and suitable for vegetarians and vegans. The 2019 festival featured over 180 vegan beers.

Q. Will there be non-alcoholic options

There will be non-alcoholic beers available on the German / Belgian bar.

Unfermented pure apple juice will be available from the Cider & Perry bar.

Q. How do I get my beer / cider / perry on at the festival?

Please contact the relevant member of our team via our contact page. Please also check our brewers FAQ page first.

Payment / cash

Q. Is there a cash machine at the venue?

There is a free ATM/cash machine in the foyer of the Central Hall.
Alternatively, the closest banking facilities are: Royal Bank of Scotland, Mosley Street; Barclays, Mosley Street; Barclays ATM, Deansgate (near junction with Peter Street); Tesco Bank ATM, Quay Street

Q. Can I pay by card

Contactless card payment will be available on all bars

Q. Can I plug in my phone charger

There are no public power sockets at Manchester Central. However, there will be a free phone charging station where you can lock your phone in a secure locker while it gets a boost.

Food

Q. I have a food stall, can I bring it to the festival?

Food at the festival will be provided by Manchester Central’s in house catering team.

This will be supplemented by a range of stalls offering snacks including cheese, chocolate, sweets and scotch eggs.

Volunteering

Q. How do I volunteer to work at the festival?
We would welcome new volunteers to our organising team – click here for info in the skills we are looking for.

For general volunteering to work at the festival click here to volunteer.

Miscellaneous

Q. I am in a band / am a performer. Can I play at the festival?

The festival is about beer, cider & perry. Consultations with customers have shown that the majority prefer to enjoy their beer in a music free environment.


If your question is more specific, please visit our contact us page and direct your enquiry to the appropriate member of our team or submit a general enquiry which will be dealt with by the festival organiser.